Senior Principal Architect - SDK & UX

Ready to further your career in the fast-paced, exciting world of cyber security?

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Senior Principal Architect to be part of making this happen.  

About the Role

As a Senior Principal Architect, you will begin with a focus on the strategy and lifecycle for APIs and SDK clients as holistic products of Arctic Wolf. You will provide a user experience (UX) first approach focused on understanding how our APIs will be used, what both our internal and external customers want, how we should position our offerings, and how we will interact with other API providers. You’ll be responsible for providing architectural and thought leadership for this area and may subsequently move to other areas of focus.

• Defining the architecture strategy and API lifecycle for our APIs and SDK clients.

• Treating APIs and SDKs as a holistic product, working with stakeholders to understand what customers want, and providing insight on industry trends.

• Focusing on user experience first, on how our APIs and their clients will be intuited and consumed by customers, and by our own teams and UIs.

• Levelling up our maturity for how to position each interface based on how they will be consumed, what the market needs, and how they are willing to pay for them.

• Defining Api Management strategies to protect the APIs and help us operate them, and knowing and communicating the impact of changes on your audience.

• Providing insights on setting up developer outreach and communications, and establishing and participating in a community of experts that will shape the APIs and SDKs.

• Providing insights and best practices for our interactions and dependencies on other API providers, pitfalls and creating robustness, and building relationships to communicate with them.

• Looking at and adopting best practices, frameworks, and paradigms from companies who do this well.

Required Skills and Experience

• Experience with API and SDK strategies and best practices, and the API lifecycle, requirements, specification and documentation, tooling, testing, packaging and positioning.

• Experience designing APIs and SDKs as a holistic product, considering what customers want, how they will be used, and creating competitive offerings for how customers use them.

• Experience with API management and maintenance, versioning strategies, patterns and best practices, audience communication, testing, and adoption strategies.

• Understanding of developer outreach and communications, developer communities around an API ecosystem, and developer relations.

• Experience in designing for usability, scalability, reliability, with experience in rate limits and data transfer concerns, access controls, capabilities and licensing.

• Experience designing for quality and resilience, understanding and predicting failure scenarios, and how to measure and monitor service health.

• History of demonstrating technical leadership by recognizing and tackling problems in a systemic way and rolling out change across an organization.

About Arctic Wolf 

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022). 

Our Values 

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. 

All wolves receive compelling compensation and benefits packages, including: 

• Equity for all employees 

• Flexible time off, paid volunteer days and paid parental leave 

• RRSP and 401k match

• Medical, Dental, and Vision insurance

• Health Savings and Flexible Spending Agreement

• Voluntary Legal Insurance

• Training and career development programs 

 
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. 

Interview process

The interview process is approximately as follows:

• Phone pre-screening: A recruiter contacts you to briefly discuss your work history and provide an overview of Arctic Wolf. Approximately 30 minutes.

• Culture and technical pre-screening: A team member conducts an interview to learn more about you and provide more information about your potential role on the team. Be prepared to talk about past projects and career goals. Approximately 1 hour.

• Face-to-face interviews: Several team members conduct two interviews to learn more about you and provide more information about your potential role and team. Be prepared to collaborate on a technical problem and talk more about past projects and your career goals. Approximately 1 hour per interview.

Security Requirements 

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position. 

Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.