Data & Analytics Coordinator

The Position

We are looking for you to join Roche and our Roche Services & Solutions Team.

Roche is a stable and innovative biotechnological company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. We are continuously expanding, looking for new talents to join our transforming Services & Solutions Center. We offer a flexible working framework (1 office day/week on average) and provide fully remote working conditions (even after the pandemic situation).

About the Global Digital Hub:

The Global Digital Hub has newly been established within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design.

About the position:

As a member of the Global Digital Hub Team, you will work to ensure fulfillment of the Global Digital Hub long term outcomes and strategy as well as excellent delivery of priorities related to customer engagement analytics.

The Data & Analytics Coordinator is a technically-qualified person (expert) that strives to achieve business objectives by managing on time delivery of our analytical solutions.

As part of the team who will have the responsibility of: 

• Operating at the intersection of business, data and technology to support Roche ambition for its Customer Engagement transformation,

• Providing strategic support on the deployment of Partner Score & Engagement View products by managing affiliate (defining, planning & deploying these solutions),

• Defining a vision for customer engagement analytics use cases by working with multiple stakeholders and aligned to meet the Business and organization goals,

The Data & Analytics Coordinator works with the local Data & Analytics team to explain how these solutions could be leveraged to gain in efficiency in day to day practices and help the country to get onboarded from a business & technical standpoint. 

The Data & Analytics Coordinator combines expert skills in a number of specialties, including Customer Engagement, Analytics, Project Management, all to support our local business teams in ensuring a successful deployment of our solutions.

Your day to day responsibilities are:

We are looking for upbeat, dynamic individuals who are highly involved and passionate about conducting the change within cross countries teams in Roche. You will support the Advanced Analytics for Business Insights team and would be responsible for deploying our solutions.You will be at the forefront of our communication and the work you'll do will directly impact the way our people will engage with our customers

As a qualified expert, you:

• Lead on the planning and implementation of analytical projects that support Roche business teams;

• Ensure a successful deployment of our solutions and onboard new countries in collaboration with the regional business lead by showcasing the product and its value

• Are at the center of our Customer Engagement transformation and define the vision for customer engagement analytics use cases by working with multiple stakeholders to meet the Business and organization goals,

• Coordinate with the Organizational Change Management team to help them build onboarding and training materials.

• Work individually and with a team in recommending action, scheduling and planning project tasks and responsibilities; track all to ensure on time completion

What can you bring to our team:

• Bss/Msc degree

• 5+ years experience in global transformational project or project management role

• Creative thinking, the mindset and skills to tackle any problem the job might throw at you

• Customer-focused behavior in everything you do

• Ability to create and maintain well-functioning relationships with internal stakeholders

• Prior knowledge to CRM, digital publishing and other platforms

• Attention to detail

• Experience in Pharma or other regulated industries is a nice to have

• Strong strategic collaboration skills: superior planning, process and influencing skills; experience developing and running workshops a plus

• Act from a whole-system, enterprise perspective and understand the big picture

• Impeccable ethics and integrity

• Strong communication skills in English (written and spoken) are essential. Outstanding customer service and interpersonal and presentation skills

• Detail oriented, well organized and efficient with time management

• Ability to work under pressure, manage complex issues & work independently

• Quick learner, passionate about technologies

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career. 

• Excellent benefits & flexibility:  competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice, and its conditions can be tailored for employees according to needs. We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Explore what the Global Digital Hub is about. 

Discover the Roche Services & Solutions Center and how we work together as a truly global team! 

#GlobalDigitalHub#  #RSS#

Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process:  https://go.roche.com/budapest-data-privacy-notice-candidate

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 1400 employees in Hungary.

Roche is an Equal Opportunity Employer.