Facility Maintenance Operations Manager

Position:  Facility Maintenance Operations Manager

Working Hours:  M-F 8am-5pm EST

Salary:  1500 to 2800 USD

About the company: 

We are a leading construction and facility maintenance company specializing in providing high-quality services nationwide. We are currently seeking a skilled and experienced Operations Manager to lead our Facility Maintenance Division. The ideal candidate will have a proven track record in facility maintenance and ticket management, with a preference for knowledge in Service Channel and Zoho.

Summary of Position:

As the Facility Maintenance Operations Manager, you will play a crucial role in optimizing our processes, setting and exceeding key performance indicators (KPIs), and ensuring the seamless performance of our national facility maintenance team. This is a remote position, and the successful candidate will be responsible for managing day-to-day operations, fostering collaboration, and implementing proactive solutions to enhance overall team efficiency.

Responsibilities

• Manage day-to-day facility maintenance team operations efficiently.
• Optimize processes to improve overall productivity.
• Collaborate with team members to streamline workflows and eliminate bottlenecks to optimize processes and improve overall productivity.
• Implement process automation where applicable, leveraging technology to enhance productivity and reduce manual workload.
• Establish key performance indicators (KPIs) that align with organizational goals and objectives.
• Reports regularly to Senior management sharing key information, including updates on projects, financial performance, key performance indicators (KPIs), and any other relevant metrics.
• Cultivate a positive and collaborative team culture, emphasizing open communication and mutual respect.
• Conduct regular performance reviews and offer constructive feedback to support continuous improvement.
• Leverage insights gained from industry research to make informed decisions and keep the organization at the forefront of facility maintenance innovation.
• Stay updated with industry trends and best practices in facility maintenance. 

Requirements

• Proven operations management experience, preferably in construction or facility management.
• Strong skills in process optimization and performance management.
• Excellent bilingual (English & Spanish) communication and leadership abilities.
• Proficiency in Microsoft Office and relevant software.
• Proven experience with facility management software, such as Service Channel and Zoho, with the ability to leverage these tools to optimize operations.
• Exceptional organizational and problem-solving skills.
• Demonstrated ability to collaborate with cross-functional teams, including but not limited to finance, HR, and IT.
• Proactive approach to identifying areas for improvement and implementing changes to enhance operational efficiency.

If you are a dynamic and experienced Operations Manager with a background in facility maintenance, we invite you to apply for this exciting opportunity.