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Sales Support Administrator (Permanent WFH)

72% Flex
Full Remote
Full time

Sales Support Administrator (Permanent WFH)

72% Flex
Remote: Full Remote
Contract: Full time
Work from: Philippines

Offer summary

Qualifications: Bachelor’s degree, Strong numeracy and literacy skills (English), Proven experience in customer service, Proficiency in computer software systems.

Key responsabilities:

  • Process orders, customer calls, and service agreements
  • Monitor order progress and inventory reports
  • Support operations by providing admin assistance
  • Coordinate with shipping carriers for deliveries
ConnectOS logo
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ConnectOS
Large

http://www.connectos.co

1001 - 5000 Employees

Job description

Logo JobgetherYour missions

Why Join Us?

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive.


We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co



Job Responsibilities:

  • Process orders from Shopify, Email or our ERP system (Cin7).
  • Provide online chat support through platforms like Zendesk
  • Process and create service agreements through platforms like Pandadoc.
  • Answering customer calls and being able to process orders from the phone
  • Work with our shipping carriers to confirm delivery and re-delivery attempts.
  • Monitor purchase order progress
  • Carry on Stock inventory reports and prepare forecasts.
  • Answer overflow calls from our other brands
  • Support our Sydney and Manila based operations by providing other admin support as required.

Requirements

  • Strong numeracy and literacy skills (English)
  • Strong attention to detail
  • Proficient in computer software systems
  • Experience in customer service
  • Excellent motivation skills and inspiring leadership skills with the ability to be a self-starter and work alone.
  • Strong communication and interpersonal skills and the ability to multi-task and prioritise in line with business expectations.
  • Bachelor’s degree.

Benefits

Standard Job Benefits:

  • HMO on Day 1
  • Permanent WFH
  • Paid Time-Off
  • Quarterly Sick-Leave Conversion
  • Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)
  • Day Shift
  • Equipment provided

Standard Job Highlights:

  • Work-life balance
  • Career growth and development opportunities
  • Stable organization and industry leader
  • Collaborative and fruitful company culture
See more

Required profile

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Experience
Spoken language(s)
Check out the description to know which languages are mandatory.
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Hard Skills
Soft Skills
  • Attention to detail and strong communication
  • Motivated self-starter with good leadership skills
  • Ability to multi-task and prioritize effectively
  • Excellent interpersonal skills

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