Director, Technical Product Management

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud-first world. Applications have moved from the data center to the cloud and users are connecting to their workloads from everywhere, but security has remained anchored to the data center. Zscaler is redefining security by moving it out of the data center and into the cloud.

The Zscaler Zero Trust Exchange uses software-defined business policies, not appliances, to securely connect the right user to the right application, regardless of device, location, or network. Zscaler operates 4 pillars of Trust Exchange. Zscaler Internet Access™ which scans every byte of traffic to ensure that nothing bad comes in and nothing good leaks out. Zscaler Private Access™ offers authorized users secure and fast access to internal applications hosted in the data center or public clouds—without a VPN. Zscaler Cloud Workload Protection, to identify and remediate risks associated with customer’s cloud infrastructure. Zscaler Workload Segmentation provides micro-segmentation of processes across multiple systems with Machine Learning based policy.

Zscaler services are 100% cloud delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, the Zscaler multi-tenant, distributed security cloud protects thousands of customers from cyberattacks and data loss, enabling customers to embrace the agility, speed, and cost containment of the cloud—securely.

We are looking for a Director, Technical Product Management to join our Zscaler product team and have a direct impact on our roadmap. In this role, you will own one or more product areas and lead the design of solutions on Zscaler Private Access. You must possess a blend of business and technical skills, have a big-picture vision and the drive to make that vision a reality with extreme attention to detail. This role consists of both inbound Program Management responsibilities – working with internal cross functional teams to build and enhance products – as well as outbound responsibilities, interacting with customers, executing go-to-market strategy and supporting sales.

Responsibilities

• This individual will be responsible for building product enhancements
• Collaborate with data science in product discovery and design for policy creation
• Actively engage customers to review use cases and discuss technical requirements related to zero trust policy creation. Create PRD/MRDs to define the technical requirements for the engineering teams.
• Collaborate with cross functional teams to implement requirements highlighted in the PRD on Zscaler's platform.
• Work closely with customers for adoption and deployments of newly released functionality. Drive Beta testing and incorporate feedback to ensure new enhancements/features are able to address target use cases.
• Support Sales teams for sale and deployment of your products.
• Create business cases for new product initiatives and present to Zscaler executive team.

• Bachelor Degree in Computer Science or Engineering.
• 10 years experience in related field
• 7 years of experience in product management
• Strong technical foundation in policy and network security technologies (e.g., VPN, Zero Trust Security (ZTNA), Software Defined Perimeter (SDP), Secure Web Gateway, Firewall etc.)
• Experience delivering products as cloud-based services.
• Strong attention to detail.
• Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners and executives.
• Solid experience with engaging technical teams to discuss use cases, review feature/function requirements and define solutions.

What You Can Expect From Us

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity
• The pace and excitement of working for a Silicon Valley Unicorn

Why Zscaler?

• Zscaler is the world's leading software-as-a-service security platform
• We deliver best of breed security services with unprecedented scale
• We protect 15 million users, in 3,250 organizations, across 185+ countries
• Blue Chip Customers (200 of Global 2,000 in our portfolio)
• Glassdoor rating of 4.7/5.0 + 98% CEO Approval = Exceptional place to work!

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.

The base salary range for this full-time position is $185,000 to $225,000 + bonus + equity + benefits. Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, location and relevant education or training.

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please contact us by sending an email to [email protected]. This email address is used specifically for accommodation requests only, and resumes, CV's, or questions other than accommodations will not be replied to or accepted.