Sr. BI Report Developer, 100% Remote

Who we are:
ClearCaptions was founded in 2011 with a driving force to serve the hard-of-hearing to enable them to communicate again after they lose the ability to use the telephone. Since our inception, we have existed for one purpose, to improve the lives of our customers. Enabling communication is our passion. We believe in providing the highest levels of service and products to our customers. Our goal is to change lives by re-enabling social connections and independence through using the telephone today and through other services in the future. We are a technology service company that utilizes groundbreaking automatic speech recognition, human captioning, product development, and customer center marketing, sales, and service to deliver and easy to use products to our mostly senior customer base. As a Federal Communications Commission (FCC) – certified telephone captioning provider, ClearCaptions follows the highest industry standards for privacy, security, and professionalism on all calls. For more information, visit www.clearcaptions.com.

Position Summary:
The Sr BI Report Developer is responsible for (1) report, dashboard and data visualization development & maintenance; (2) data modeling, planning, and deployment; and (3) program documentation and data governance support activities. The position will assist in developing, maintaining, and supporting the business intelligence activities including data analysis, reporting efforts and architecture recommendations to elevate the company’s analysts and other end users who need timely, correct, and impactful information.

What you will do:

• Partner with users across functions at various levels to understand their business process needs and design reporting to measure & drive results.
• Develop reports and dashboards via Power BI
• Assist with report migration to Power BI and maintenance within SSRS.
• Contribute to ongoing discussion around the evolution of electronic data warehousing within our enterprise environment.
• Develop high-performance tabular models within Azure Analysis Services.
• Create and maintain DAX expressions that construct enterprise KPIs and measures.
• Partner with developers, business, and IT team members to identify critical data and reporting needs.
• Write, test, and troubleshoot complex T-SQL queries and stored procedures that support reporting and integration needs.
• Write T-SQL queries that support enterprise reporting.
• Write and maintain documentation on reporting and integration processes.
• Participate in the design and execution of governance activities associated with ensuring data solutions architecture assurance and compliance.

The kind of people we look for:

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Talented individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality

Qualifications:

• Bachelor’s degree in computer science, business, or related field or five years of related experience in lieu of a degree.
• Minimum 5+ years of experience with Power BI dashboard, visualization, and report development
• Expertise in advanced data modeling and data shaping in Power BI (especially in conjunction w/ DAX)
• Minimum 2+ years of T-SQL work (strong knowledge of queries, joins, user-defined functions and views)
• Intermediate SSRS report development and maintenance
• Able to facilitate and execute the report development process from requirements gathering until the report is delivered to the end user.
• This includes report prototyping, Power BI report development, DAX creation, visualization design, QA with one of our QA analysts, and end user testing.
• Knowledge and understanding of both relational database design and data warehouse star schema design and structure.
• Exceptional, detail orientated attention to data specifications
• Outstanding analytical skills and enjoys solving business problems.
• Excellent written and verbal communication skills, with the ability to clearly explain technical issues to a technical and non-technical audience.
• Proficient working independently, with little direction in a remote work environment.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Skilled in working with team-members and internal consumers to teach new skills within Power BI
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Working knowledge of MS Office (including Excel, Outlook, PowerPoint, Visio, & Word)
• Experience with the following a plus:
• Experience with Power BI CI/CD setup and use
• Experience with Power BI deployment pipelines
• Hands on exposure in Microsoft Azure Data Lakes, Azure Synapse Analytics, or Azure Analysis Services
• Use of version control (Azure DevOps/GIT Methodology)
• Understanding of regulated industries work such as telecommunications, finance, healthcare, or related businesses.
• Experience with SCRUM methodologies *Use of Jira a plus

Physical Demands & Work Environment:
Employees may experience the following physical demands for extended periods of time:

• Sitting, standing and walking (95-100%)
• Keyboarding (70-90%)
• Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)

100% Remote: Work environment is at home.

Compensation:
$110,000 to $137,156 plus Incentive with consideration to experience and geographical location. Please see www.clearcaptions.com/careers for an overview of our generous benefits program.

Intrigued to learn more?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.