(Poland) Customer Support Consultant (Ukrainian & English)

75% Flex
FULLY FLEXIBLE
Remote: 
Full Remote
Contract: 
Work from: 
Poland

Offer summary

Qualifications:

Fluent in English and Ukrainian, Previous experience in customer support, analytical and research skills.

Key responsabilities:

  • Stay updated with new technology
  • Apply customer service best practices
  • Communicate with developers and other departments
  • Become an expert in the product and continue to learn
SupportYourApp logo Icon for a company verified by Jobgether
SupportYourApp Large https://linktr.ee/
1001 - 5000 Employees
See more SupportYourApp offers

Job description

Logo Jobgether

Your missions

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 馃寧 Excited? Let's see what it takes.

What You Will Do:

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide call support;
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.

Requirements:

  • English & Ukrainian languages;
  • Experience in the customer support role;
  • Analytical & Research Skills;
  • Customer oriented and responsible attitude (customer service in your DNA :)

Will be a great plus:

  • Experience with CRM systems;
  • Experience in Technical Support;

Benefits:

  • Flexible schedule;
  • Enjoy working remotely;
  • Competitive compensation;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program).

Who are we?

SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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