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Commercial Analyst

77% Flex
Full Remote
Full time

  • Remote from:United Kingdom

Commercial Analyst

77% Flex
Remote:Full Remote
Contract:Full time
Work from:United Kingdom
Mitie logo
Match working
Professional ServicesLarge

10001 Employees

Job description

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Commercial Analyst



Position Type

Full Time

Security Clearance

BPSS (Pre-employment)

Contracted Hours



Aldermaston, Berkshire


£40,000 per annum

Job Purpose

To assist the Account Manager and Management Team in providing the drive, analysis, processes, and information to deliver the budgeted financial performance of the contract.

The Commercial Analyst will ensure contractual commitments are met with maximising revenue and profit margin on the contract. Provide a technical review, administer, and value all contract change variations accurately and correctly. Along with seeking contractual opportunities to the best advantage of Mitie. Assist with providing cost analysis reporting and SLA KPI mitigation including negotiating with the client where appropriate, and general ad-hoc duties expected of a Commercial Analyst.


  • Ensure contract change registers and mailboxes for Early Warning Notice, Compensation Events and contract changes are updated and administered in a timely manner.
  • Be the point of contact in the valuation and submission of contract Early Warning Notices, Compensation Events and contract changes, maximising both revenue and profit margin.
  • Work with contract management to ensure contract amendments are applied in a timely and accurate manner in agreement with the customer.
  • Update each contract service matrix, data packs and service information with relation to agreed contract changes.
  • Provide and issue contract change notifications to the Management and Operational teams on agreed Compensation Events, contract changes and service matrix updates.
  • Assist the Account Manager in preparation of internal and external reporting.
  • Ensure process is followed to ensure Purchase and Subcontract Orders are processed efficiently.
  • Identification and valuation of chargeable work orders and services.
  • Ensure payment is received in line with the contract agreement and that any queries which are withholding payment are promptly responded to.
  • Liaising with Operations in the raising of Subcontract orders, and the administration of Sub Contractors, including checking and approval of valuations and invoices.
  • Working closely with the Mitie Management Team to ensure contractual requirements are met, along with reactive and remedial works are in compliance with the Contract.
  • Support the Management Team in resolving of supplier/Subcontract issues effectively.
  • Collate supporting detail to data for monitoring and review monthly individual KPI performance measures.
  • Provide mitigation to individual failed tasks and being able to negotiate outcome.
  • Ensure individual work streams are provided with updates to their monthly performance and resulting financial penalty impacts, by providing trend analysis.
  • Create and supply internal and sub-contract performance results following KPI review.
  • Full understanding of Contractual information to minimise KPI financial penalties and maximise billing, create analysis reports, with advising and supporting operational and administration teams.
  • Prioritisation is essential as are good organisation and communication skills.
  • It is essential for the job holder to know when it is appropriate to seek advice or authority.
  • The job holder must be able to communicate at all levels and always present a professional image.
  • To ensure the full and proper implementation of the Company's Procedures.
  • Be aware of the business continuity plan for the part of the business you work in.
  • Carry out any additional ad-hoc duties as advised by the Mitie Management team.

Knowledge Skills & Experience


  • Flexible approach to work with competent skills in Microsoft Office applications, including extent use of Excel.
  • Technical experience and understanding of FM services.
  • Strong experience of pricing of services.
  • Capable of working with high volume of transactions.
  • Knowledge of Mitie Company processes.
  • Being able to prioritise own workload at pace, working with multiple deadlines and duties accurately and timely.
  • You will be expected to work to your own initiative, whilst also working well as an integral team member. With being capable of working under pressure with minimum supervision.
  • Being highly motivated, with a high work ethic and being able to motivate others and ability to rise to challenges.
  • Capable to remain calm under pressure, commands respect, has the confidence of their colleagues and can communicate effectively at all levels.
  • Confident in making decisions and follow up their decisions with actions to achieve objectives.
  • Provide balance of commercial considerations with the needs of colleagues and clients, uses consultation and negotiation to reach agreement, critically examine numerical, financial, and written data, with being able to track delivery against specifications and budgets.
  • Versatile to deal with changeable workload.
  • Always provide a professional image.
  • Excellent communication skills both verbal and written.
  • Strong numerate and analytical skills.
  • Work to high standards, embrace change, and recognise improvement opportunities and ability to learn from experience.
  • Understand commercial process (tendering and obtaining quotes against specifications).
  • An understanding of the implications of Building Regulations, Local Authority


  • Finance qualification – ACCA / AAT (not essential)


  • Excellent organisation skills
  • Excellent personal skills
  • Being able to work well under pressure and time deadlines.
  • Ability to prioritise workload.
  • Self-starter
  • Being able to apply methodical approach.
  • Have ability to work on own initiative.
  • Team Player
  • Ability to communicate at all levels.
  • Ability to maintain confidentiality.
  • Flexible with hours

Required profile

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