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Cleaning Supervisor

77% Flex
Full Remote
Full time

  • Remote from:United Kingdom

Cleaning Supervisor

77% Flex
Remote:Full Remote
Contract:Full time
Work from:United Kingdom
Mitie logo
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Mitie
Professional ServicesLarge

http://www.mitie.com

10001 Employees

Job description

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Job Overview

Contract Type: Permanent
Hours: 40 hours per week
Salary: £13 per hour

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

As a Cleaning Supervisor, you will be the contact point for all your team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth operations and effective collaboration.

Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities

  • Create an inspiring environment with an open communication culture
  • Ensure all works carried out by the Cleaning Staff as set out in their Job Descriptions are completed with due observation to appropriate Health & Safety requirements.
  • Monitor staff performance and send reports to Contracts Manager.
  • Motivate team members
  • Listen to staff members' feedback and resolve any issues or conflicts.
  • Conduct return to work interviews with employees and make sure that all paperwork is filled in correctly.
  • Arrange shift cover when necessary
  • Ensure all timesheets, annual leave requests and Self-Certs are returned to the office promptly.
  • Conduct team briefings to update staff on best practices, policies and continuing expectations.

Requirements

  • Previous work experience as a team leader or supervisor
  • Ability to communicate at all levels
  • Ability to work to set schedules and on own initiative
  • Organisational and time-management skills
  • Flexibility essential in workload and possibly hours if needed
  • Decision-making skills
  • Basic knowledge & understanding of health and safety policies
  • Basic IT Skills
  • Needs to represent Mitie values on site by being presentable, uniformed, affable and helpful at all times
  • Willing to go the extra mile

SPECIAL CONDITIONS

This job description sets out the main duties of the post at the date when it was drawn up. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. . At times due to business needs, it may be necessary for you to take over some duties normally performed by your colleagues. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

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