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Technical Management Tier 3

77% Flex
Full Remote
Full time
Expert & Leadership (>10 years)

  • Remote from:United States

Technical Management Tier 3

77% Flex
Remote:Full Remote
Contract:Full time
Experience:Expert & Leadership (>10 years)
Work from:United States

Offer summary

Qualifications: Bachelor's degree in an IT field, 10 years of IT customer support experience, Minimum 6 years of supervisory experience, CompTIA Security+ Certification and Top Secret Security Clearance with SSBI.

Key responsabilities:

  • Provide technical guidance and supervision for network operations including NIPRNET, SIPRNET, IaaS, PaaS, and SaaS
  • Manage system design, configuration, quality control, and performance analysis
  • Oversee network communication support projects and infrastructure maintenance
  • Identify and resolve hardware, software, and network problems efficiently
Goldbelt, Incorporated logo
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Goldbelt, Incorporated
Professional ServicesSME

https://www.goldbelt.com/

501 - 1000 Employees

Job description

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Technical Management Tier 3
Houston, TX

Employment Type: Full Time
Clearance Requirements: Top Secret
FLSA Status: Exempt (Salary)
Salary Range:
Eligible for Remote Work: Yes

Global in service but local in approach, the Nisga'a Tek team is committed to high-quality service to honor those who defend us. Nisga'a Tek's work ensures mission assurance and execution for customers and warfighters.

SUMMARY

Nisga’a TEK, LLC is looking for a Technical Management Tier 3. This position shall be able to provide senior level technical direction, engineering knowledge, and planning for IT network support activities. The contractor shall have the ability to perform two core functions. The first core competency shall include supervising complex operations that involve two or more additional functional areas such as, but not limited to, network operations, systems security, systems software support, and production support activities. Second, the contractor shall perform a variety of systems engineering, maintenance, and testing tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.

ESSENTIAL JOB FUNCTIONS
  • Provide technical guidance for directing and monitoring NIPRNET and SIPRNET information system operations to include designing, building, and implementing network systems. Additionally, they shall provide quality control review and the evaluation of new and existing software products

· Provide technical guidance for directing and monitoring IaaS,nPaaS, and SaaS implementation and operations

  • Required to monitor complex technical control facility hardware and software. Contractor shall be able to interface with other IT technical personnel, users, and vendor support service groups to ensure escalation to a point of problem resolution is reached during outages or periods of degraded system performance

· Direct compilation of records and reports concerning network operations and maintenance, troubleshoot network performance issues, analyze network traffic, and provide capacity planning solutions

  • Manage testing, installation, and support of network communications, including LAN/MAN/WAN systems in support of large-scale systems projects
  • Perform system-level design and configuration of products including determination of software, hardware, OS, and other platform specifications for on-premises, IaaS, PaaS, and SaaS implementations
  • Provide assistance and oversight for all NIPRNET and SIPRNET information systems operations activities, including computer and telecommunications/ communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations
  • Monitor and respond to hardware, software, network, and cloud problems through routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals). Standard response procedures include identification of a problem, notification of appropriate personnel, complete troubleshooting or replacement procedures, and ensuring that notification of the appropriate personnel that the system(s) or equipment has returned to normal operations
  • Utilize software and hardware tools and identify/diagnose complex problems and factors affecting network performance. Additionally, the contractor shall troubleshoot network systems when necessary and make improvements to the network. Improvements should focus on reliability, streamlining, and reducing outage or downtime of equipment, systems, and networks
  • Support a variety of IT systems and deploy commercial of the shelf (COTS) and Government off the shelf (GOTS) technologies including Microsoft, Linux, networking NSA Type 1 encryption devices, VOIP, email, video teleconferencing, and common desktop productivity tools
NECESSARY SKILLS AND KNOWLEDGE
  • Ability to supervise all contract personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations
  • Shall be familiar with elements, infrastructure, and service capabilities of the Defense Information Systems Agency (DISA)
  • Shall have detailed understanding of VMware Virtualization Technology with a proven track record of operating a VMware environment for more than 3 years
  • Shall have a detailed understanding of the configuration, management, and use of security information and event management (SIEM) software, to include properly reacting to SIEM events
  • Shall also be able to manage the system vulnerability identification and resolution process in order to support network accreditation process
  • Have extensive router and switch management experience of least 5 years
  • Knowledge of Computer Systems Administration
  • shall be able to use the latest version of the following: Microsoft Operatin Systems; Microsoft Office; Microsoft SharePoint; .NET; MS SQL Server; VMWARE, VCenter, ESX 5.0 and Above; MS active Directory Admin; SAN Storage, Cisco products to include but not limited to 3560 switches, routers, and ASA Firewalls and intrusion prevention systems (IPS)

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in an IT field
  • Meet DoD 8570.01-M IAT Level I requirements and shall have the following minimal education and experience metrics: 10 or more years of experience in IT customer support; knowledge of computer systems administration; Comp TIA Security Certification (or equivalent)
  • Top Secret Security Clearance
  • Minimum of 6 years’ supervisory experience
  • Minimum of 10 years of system administrator experience to include the operation of Microsoft Server Systems to include Exchange, SharePoint and SQL Server
  • Minimum five (5) years of firsthand experience operating network security devices to include Cisco Integrated Services Routers (ISR)
  • Meet DoD 8570.01-M IAT Level II requirements
  • Comp TIA Security+ Certification (or equivalent)
  • Top Secret security clearance with SSBI

Required profile

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Experience

Level of experience :
Expert & Leadership (>10 years)

Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
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Hard Skills
Soft Skills
  • Strong ability to supervise and direct IT personnel
  • Detailed knowledge and experience with VMware, SIEM software and DISA capabilities
  • Extensive experience in router and switch management along with network security devices
  • Proficiency in various Microsoft systems, VMWARE, Active Directory, SAN Storage, and Cisco products

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