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Detention Custody Officer - Immigration Services - Holyhead Port

72% Flex
Full Remote
Full time
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Detention Custody Officer - Immigration Services - Holyhead Port

72% Flex
Remote: Full Remote
Contract: Full time
Work from: United Kingdom

Offer summary

Qualifications: Must be a UK citizen, Citizen of the Commonwealth or EEA citizen with relevant residency eligibility, Hold a valid and unrestricted UK passport, with continuous UK residency for the past 3 years.

Key responsabilities:

  • Ensure safety and security of residents in custody at the holding room
  • Complete a mandatory 7-week training course to develop required skills
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Job description

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Detention Custody Officer (DCO) – Immigration Services - Holyhead Port Holding Room

Salary : £24,308.47 per annum

Hours: 42 hours a week

Rolling Shift pattern covering days and nights on a 4 on 4 off shift pattern.

You must have a UK valid in-date passport or settled status in UK (indefinite leave to remain is not classed as settled status) and must have held a UK manual car driver's licence for 1 year with less than 6 points.

We're looking for respectful, caring people to join our teams.

If you're the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.

Your new role as DCO will require you to work in a holding room where you will ensure the safety and security of the residents in your custody.

No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.

You'll begin your Care & Custody career completing a 7 week initial training course. Please note that this course may be in a separate location to the role. This will develop the skills needed to professionally deliver this rewarding, sometimes challenging role with integrity and respect.


Essential Criteria

  • UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
  • Valid and in-date passport, with no restrictions on your stay in the UK
  • Continuously resided in the UK for the previous 3 years with no more than 3 months spent overseas at any one time.
  • Specific driving compliance is attached to this role.
  • Full UK manual driving licence with at least 12 months post qualifying experience.
  • Fewer than 7 points on your UK Driving Licence.
  • Have not been subject to a driving ban within the last 5 years (from date of ban ending)
  • Not currently bankrupt
  • The position is exempt from the Rehabilitation of Offenders Act; Successful candidates will be required to undergo Enhanced DBS and vetting to a level of Counter Terrorist Checked (CTC).

Additional Information

The training course will last 7 weeks and details will be provided on interview. Attendance is compulsory during the 7 weeks.

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Hard Skills
Soft Skills
  • Strong interpersonal communication skills, non-judgemental attitude, good problem-solving abilities
  • Ability to remain calm under pressure and handle challenging situations

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