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Residence Client Services Manager

72% Flex
Full Remote

Residence Client Services Manager

72% Flex
Remote: Full Remote
Work from: United Kingdom

Offer summary

Qualifications: .

New Appointments Group logo
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New Appointments Group
Human Resources, Staffing & RecruitingTPE

11 - 50 Employees

Job description

Logo JobgetherYour missions
The primary responsibility of the Accommodation Services, Residence Client Services Manager is to provide an integrated and customer led excellent housing management service across the campus network to all the customers. It is also to ensure all owned and managed accommodation and its immediate environment is a clean and safe place to live and study, meets the needs of all of our customers, and meets the requirements of current legislation.

The successful candidate will be managing and leading the team of Residence Client Services Officers, including dealing with all aspects of the Accommodation whether during Student use or other business including summer guests.

Previous experience in residential, accommodation or client services environment is essential along with a proven ability to effectively manage staff, including the management of supervisory staff and to include the selection of staff, appraisal and performance management, training and development.

You will have an extensive knowledge of accommodation issues - especially in relation to students and short stay and corporate business with up to date knowledge of legislation including housing law, data protection, the Disability Discrimination Act, Equal Opportunities and Health and Safety.

This is a 14 month FTC covering a Maternity leave.

Email Lucy at if you would like further information.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Committed to diversity, equality and opportunity for all.

Twitter: @nagforjobs

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