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Customer Care Talent

72% Flex
Full Remote
Full time
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Customer Care Talent

72% Flex
Remote: Full Remote
Contract: Full time
Work from: Belgium

Offer summary

Qualifications: Good communication skills in Dutch and basic knowledge of French, Problem-solving mindset and ability to work under pressure.

Key responsabilities:

  • Assist customers with a smile and find solutions via phone, email, or chat
  • Take the lead in handling complaints and collaborate with various departments to support customers
  • Maintain accurate records in internal systems
Renewi logo
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Renewi
Health CareXLarge

https://www.linkedin.com/

5001 - 10000 Employees

Job description

Logo JobgetherYour missions
Customer Care Talent

Dit doe je:

  • Je helpt onze klant met een glimlach!
  • Je ontzorgt de klant en biedt een oplossing via telefoon, mail of chat.
  • Je neemt de lead in onze klachtenafhandeling.
  • Je werkt samen met diverse afdelingen om de klant te helpen.
  • Je verwerkt alles in onze systemen.

Dit ben je:

  • Je bent goedlachs, een goede luisteraar en je weet je gesprekspartner met energie te overtuigen.
  • Je denkt in oplossingen.
  • Je zegt wat je doet en doet wat je zegt!
  • Je communiceert vlot in het Nederlands en kan je behelpen in het Frans
  • Je bent fan van onze waarden en duurzaam doel

Dit bieden wij aan:

  • 2 dagen thuiswerk per week (incl. laptop, 2de scherm/ergonomische bureaustoel)
  • Meer dan 40 verlofdagen
  • Opleiding en doorgroeimogelijkheden
  • Woon-werkvergoeding/fietsvergoeding
  • Maaltijdcheques/ecocheques
  • Hospitalisatie-groepsverzekering

Denk je …dit ben ik!

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Required profile

Match working
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
  • Positive attitude, active listening skills, and persuasive energy in interactions
  • Adherence to commitments and alignment with company values and sustainability objectives

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