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Strategic Management Office Program Lead- Project Manager

77% Flex
Full Remote
Full time
Senior (5-10 years)

  • Remote from:Gabon, United States

Strategic Management Office Program Lead- Project Manager

77% Flex
Remote:Full Remote
Contract:Full time
Experience:Senior (5-10 years)
Builders FirstSource logo
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Builders FirstSource

10001 Employees

Job description

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Your missions

Publicly traded on the NYSE (BLDR), Builders FirstSource is the nation’s premier supplier of building materials and services for professional home builders and remodelers. With 30,000 team members supporting approximately 565 locations in 42 states and a market presence in 85 of the top 100 Metropolitan Statistical Areas, the company has significant geographic diversity and a balanced end market exposure. As a company we are focused on getting things done right and on building a successful future, for customers, vendors and team members. Due to the complexity of the building industry, Builders FirstSource manages a variety of operations with a large selection of career opportunities throughout the country. With long-tenured team members, it is evident that we believe in promoting from within, offer a competitive benefits package and provide job satisfaction across the board. Now is the time to be part of building something truly special. If you’d like to become part of an exciting, fast-paced organization, BFS is the company for you!

As a Program Lead in the Strategic Management Office (SMO) this position plays a vital role in ensuring that the organization chooses, evaluates, and delivers projects and programs with the greatest value and strategic impact to the enterprise. Ensures that the projects and programs undertaken are aligned with the strategic direction set out by corporate leadership and delivered with the highest degree of professional excellence. Partners with corporate and field leaders throughout the enterprise, coordinating with internal and external stakeholders to ensure the optimal business outcomes are realized. Supports enterprise wide, strategic initiatives focused on driving productivity and process efficiency to benefit operations and create value for customers. Serves as a funding unit coordinator, responsible for partnering with various corporate and field functions to evaluate potential projects and programs for the most significant business outcome and strategic alignment. Serves as primary catalyst in the annual project planning and quarterly project reprioritization activities.


Program Leader Primary Responsibilities:
  • Serve as the overall manager for all SMO assigned projects and programs that impact field operations, back-office functions, and supply chain, coordinating all supporting resources to include, but not limited to:
  • IT
  • Continuous Improvement
  • Financial Planning and Accounting
  • Human Resources
  • Safety
  • Vendors and other external stakeholders
  • Serve as the primary point of contact and conduit of information for project and program stakeholders, ensuring that all project/program communications are purposeful, concise, and relevant to stakeholders.
  • Establish a regular and predictable communications cadence with all interested stakeholders, to keep stakeholders apprised of project or program status, milestones, projects, issues, risks, and requests for external support.
  • Serve as advocate for the project owner (business owner) to ensure all technical solutions are in support of the business outcome identified in the business case
  • Take primary responsibility for all non-technical aspects of project and program delivery to include, but not limited to:
  • Organization change management
  • Pilot and and/or user acceptance testing
  • Rollout, training, and if necessary, remediation
  • Realization and tracking of business value, in accordance with the proforma value identified in the business case.
  • Participate in the development and implementation of enterprise strategies to create operating efficiencies, take advantage of market conditions, and deliver value for our customers
  • Coordinate timelines, resource allocation, and deliverables to avoid conflicts and align dependencies
  • Responsible for delivery of business value associated with projects in the SMO portfolio, exercising best practices and programs/project management excellence; to include, but not limited to:
  • Identify and manage any changes required to project scope or timeline
  • Ensure project objectives, milestones and end states are properly defined
  • Ensure all project requirements are properly resourced, or recorded as acceptable risks according to project owners and executive sponsors
  • Facilitate meetings; assign and track action items, holding assigned project/program resources accountable for timely and accurate delivery
  • Lead the teams towards achieving project/program objectives as defined in the business case
  • Ensure that projects/programs deliver the business outcomes assigned by the project (business) owners, and approved by funding unit sponsors
  • Lead by influence, working and leading across functions and taking responsibility for project/program resources outside of you span of direct control
  • Contribute to project documentation, workflow diagramming, storyboarding processes, and design reviews
  • Partner with functional program leaders to manage project life cycle
  • Foster culture of agility, innovation, and solutions-oriented thinking
  • Perform other duties as assigned
Responsibilities specific to role as Funding Unit Coordinator:
  • Serve as primary liaison to the business/funding unit for the annual planning process and the quarterly reprioritization process
  • Partner with business units and funding units to develop multi-year capability road maps, ensuring alignment with corporate strategy
  • Partner with business leaders throughout your assigned funding unit to construct the business case, which includes the following:
  • Clearly defined and measurable business outcome(s)
  • Plan to measure the clearly defined business outcome(s)
  • Plan to address organizational change management
  • Plan to address both technical and operational requirements: rollout, training, remediation, measurement, and reporting
  • Clearly identified and risks associated with the project/program
  • Partner with “IT Tech Lead” to define the technical requirements necessary to deliver the business outcome, including providing initial “t-shirt size” in order to facilitate value for effort and prioritization decisions by the funding unit sponsor
  • Monitor project/program progression, to include post implementation value realization and report to stakeholders
  • Provide Funding Unit Sponsors with prioritization recommendations and other tools to assist them in making prioritization decisions
  • Partner with IT counterparts to align on project timelines and status.
  • Prepare and manage required reporting for SMO Program Manager and IT project manager to allow for proper stakeholder and executive updates
This position may have assigned supervisory responsibilities based on the project/initiative assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bachelor’s degree in Project Management, Information Systems, or related field and 5 years of experience in IT or Project Management, or equivalent combination of education and experience
  • Understanding of LBM industry, BFS field operations, and BFS IT operations
  • High energy and enthusiasm for the role of digital solutions in the homebuilding process and within BFS operations
  • Experience implementing processes and systems to optimize internal operations
  • Must be an autonomous, results driven creative thinker with leadership skills
  • Experience in leading group training and instructional sessions preferred.
  • Customer service & field user oriented preferred.
  • Extensive MS Excel and/or Access modeling knowledge preferred.
  • Excellent written and verbal communication, interpersonal and presentation skills.
  • Working knowledge of company’s policies and procedures related to scheduling, dispatching and delivery.
  • Knowledge of building materials and general business processes related to delivering materials.
  • Experience and ability to drive projects to completion, which includes post go-live measurement and program support.
  • Strong organizational and planning skills with the ability to multi-task and prioritize work.
  • Ability to write documentation, work instructions, reports, etc.
  • Team player with the ability to work independently.
  • Keen eye for attention to detail.
  • Effective communication; clear and concise communicator; able to communicate complex ideas affectively with various audiences
  • Teamwork – Ability to work as part of small cross-functional team tasked with defining customer-centric solutions
  • Leadership – Ability to motivate project teams and mediate any issues that arise
  • Risk Management – Ability to predict and find potential project issues before they arise, based on experience and expertise
  • Organization and Planning Skills – Ability to identify and organize needed resources from big picture ideas to the mundane details required to ensure smooth project execution
  • Ability to understand varying perspectives and stakeholder interests; must know when to compromise and when to hold firm when negotiating with business partners
  • Ability to blend strategic thinking with hands on practicality and an understanding of technology to solve problems for homebuilders and BFS operators
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work is in an office setting and generally sedentary with physical effort associated with using a computer but may involve walking or standing for brief periods of time.
  • May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.
  • Some travel required; 25% – 50%
In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.

Full-Time Team Members are eligible for company benefits, including • Three Medical plan options • Dental & Vision • Critical Care • Accident & Hospital insurance
  • Flexible Spending Accounts for Health & Dependent Care • Health Savings Account • 401(k) with company match • Vacation & Sick Time • Paid company holidays
  • Company Paid Life & AD&D • Supplemental Life • Short & Long Term Disability • Bereavement • Paid Parental Leave • Team Member Assistance Program
All benefits are subject to change pursuant to state and federal guidelines.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

EEO THE LAW - English/Spanish
Pay Transparency Provision - English/Spanish

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Level of experience :
Senior (5-10 years)

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