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Dutch Speakers - Customer Support - Automotive Industry

73% Flex
Full Remote
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Dutch Speakers - Customer Support - Automotive Industry

73% Flex
Remote: Full Remote
Work from: Greece

Offer summary

Qualifications: Fluent Dutch speaker, B2-level English, High school diploma or vocational training, European citizenship or work permit for Greece.

Key responsabilities:

  • Handle inquiries and complaints via phone, email, and chat
  • Respond to calls and emails about products, services, and appointments
  • Maintain customer satisfaction and the client relationship database
  • Promote customer loyalty and retention by providing positive responses
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Speakit
Human Resources, Staffing & RecruitingStartup

https://speakitjobs.com

11 - 50 Employees

Job description

Logo JobgetherYour missions

Are you ready to join the Customer Support Team of the world's largest company in the automotive industry, which develops, manufactures, distributes and sells premium and luxury cars and vans?

We are looking for fluent Dutch speakers, eager to work in Athens for the transportation leader!

Responsibilities:

  • Provide support on inquiries and complaints by phone, email, or chat
  • Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
  • Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
  • Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

This role requires:

  • Native or near native Dutch speaker
  • B2-level English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Greece
  • Previous experience on customer sector will be considered positively

What you will get:

  • 1200€ - 1400€ gross salary
  • 14 salaries per year
  • Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Monthly performance bonus
  • Private Health Insurance
  • Free online Greek language courses
  • The best commissions in the market
  • The possibility to learn with the best team
  • Excellent career opportunity in a multinational industry leader
See more

Required profile

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Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
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Hard Skills
Soft Skills
  • Passion for customer support
  • Competitive mindset and risk-taking attitude
  • Experience in the customer service sector is a plus

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