We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

At Bumble, we love to support your professional growth and we encourage you to apply for any of our open roles that you think are a good fit for your experience.

Bumble is looking for an enthusiastic and highly organized CRM Manager to work on lifestyle initiatives across both Bumble and Badoo brands. This role will report to the CRM Lead, working with cross-functional teams to support efficient execution of CRM campaigns across all available channels.

Key Accountabilities:

• Support execution of global marketing initiatives through owned channels to drive CRM’s KPIs for the Bumble and Badoo products. 

• Support CRM managers in testing and implementation of new lifecycle campaigns.

• Support local marketing and other teams in approval and execution of campaigns, coordinate calendars and ensure a smooth delivery of results. 

• Maintain and update necessary documentation to ensure visibility of processes across different teams.

• Provide campaign performance reports in a timely manner. 

Requirements:

• 1+ years of experience in CRM/lifecycle (preferably working for an app)

• Demonstrate the knowledge in lifecycle automation

• Experience with CRM tools like Braze, Salesforce, Leanplum or any other. 

• Great communication skills

About you:

• You are proactive and eager to learn. 

• You are committed with a “can do” attitude and a flexible approach to a fast changing environment. 

• You like working with other people and building great relationships across multiple stakeholders to ensure the best delivery of the results. 

• You are great at time management and know how to prioritise.

• You are not afraid of asking questions and also offering your own solutions.