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Customer Support Specialist

77% Flex
Remote First
Full time
  • Remote from:South America
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Customer Support Specialist

77% Flex
Remote: Remote First
Contract: Full time
Work from: South America

Offer summary

Qualifications: Fluent in English, Experience in customer service and support.

Key responsabilities:

  • Provide customer support over various channels
  • Inform customers about products and services, resolve complaints, suggest solutions, prepare reports, update the database, collaborate with management, strive to improve customer satisfaction
The Luxury Travel Agency logo
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The Luxury Travel Agency
Hospitality: Hotels, Restaurants & LeisureStartup

http://www.theluxurytravelagency.com/

11 - 50 Employees

Job description

Logo JobgetherYour missions

job_description: Job description - Customer Service Specialist

We are looking for a motivated and enthusiastic Customer Service Specialist to join our team!

As a Customer Service Specialist, you will be responsible for providing support to our Readyhubb users, resolving customer complaints and providing a positive and top-quality customer experience.

Customer Service Specialist duties and responsibilities

● Providing customer support via telephone, e-mail, voice chat or in-person

● Informing customers about products and services

● Responding to customer questions

● Resolving customer complaints

● Suggesting solutions for common problems

● Preparing documents and reports

● Updating customer database

● Collaborating with the management team

● Improving overall customer satisfaction

We work based on USA time zone - EST

Must be based in South America (Mexico, Argentina, Guatemala etc)

Must speak English fluently

● Vibrant personality

● Has experience in customer service and customer support

● Must be willing to start by March 2023

● Ideally has experience working for American companies and with American

clients

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Required profile

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Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
  • Vibrant personality
  • Must start by March 2023, ideally with prior experience working with American companies and clients

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