Zendesk mission and values
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
At Zendesk, we empower our people to be their best selves–together or apart. We value our differences and learn how to stand with each other’s communities. This is a place to grow and feel supported along the way. And while we like to keep reasonable work hours so we can also pursue our passions outside the office, we approach work with heart, creativity, and a sense of humor. Zendesk was built upon a simple idea: Make customer service software that’s easy to use and accessible to everyone. We’ve expanded on that idea and now offer a growing family of products that work together to improve customer relationships and can be embedded and extended through an open development platform.