Unleashing Innovation and Inclusion: Wakam's Remarkable Remote Work Culture

Sep 8, 2023
Unleashing Innovation and Inclusion: Wakam's Remarkable Remote Work Culture

In the fast-evolving landscape of the modern business world, where innovation and adaptability are paramount, companies are reimagining traditional work paradigms. One such trailblazer is Wakam, a B2B2C insurance company that's transforming the industry through its Play&Plug® technology platform. 

With a footprint spanning 32 countries and boasting a staggering revenue of over €650 million in 2022 – primarily generated outside France – Wakam stands tall as the European leader in digital and embedded insurance.

Embracing a Transparent Mission

Wakam's journey towards revolutionizing insurance commenced in 2015, pivoting towards a corporate mission centered around enabling transparent and impactful insurance. This translates into more than lip service; it means a relentless commitment to dismantling the barriers that often shroud the insurance industry. No hidden costs, no labyrinthine processes, no perplexing terms, and conditions – Wakam's ethos hinges on the principle that transparency is the bedrock upon which genuine customer-centricity is built.

To meet the actual needs of the end customer, transparency is key for Wakam. This pledge reverberates through every facet of Wakam, including its remote work policy, where open communication and unobstructed paths to success define the company's approach.

“Wakam is an insurer that designs bespoke insurance solutions – we know that one size doesn’t fit all, and we adapt to meet the changing world we live in, so why not make our working practices bespoke too?  In the war for talent, we shouldn’t be confined by geographical borders when searching for the skills we need.  This year, we are hiring over 100 people.  By expanding our search outside of France we are allowing ourselves 200 x more opportunities to find the right people”.


Empowering Wakamees

In a world where the concept of work has transcended the conventional office cubicle, Wakam has harnessed the power of remote work as a means of empowerment. “The best-in-class experts can be found anywhere,” finds embodiment in Wakam's remote work philosophy. 

“Apart from our core competencies (soft skills) including curiosity, flexibility, and fairness, we expect to hire people who can check in daily with their line manager, be autonomous, self-motivated, and respectful (we’re pretty flexible, but no coming to meetings in swimsuits or pajamas, please)”

The company stands as a beacon of flexibility, allowing its team – affectionately referred to as "Wakamees" – to choose their work environment. From the coziness of home offices to the serene vistas of mountaintops or even the tranquility of a boat, the possibilities are as diverse as the minds they nurture. The significance of this empowerment extends beyond individual choice. It's a celebration of diversity – of thought, experience, and location. This ethos of inclusivity lends a unique texture to Wakam's workforce, enriching it with an array of perspectives that fuel creativity, innovation, and an unwavering commitment to customer-centric insurance solutions.


Driving Innovation Through Diversity

Wakam's mission to harness diverse perspectives doesn't end with its remote work policy. The "Wakam From Anywhere (WFA)" initiative stands as a testament to the company's resolve to seek brilliance on a global scale. By actively reaching beyond geographical borders, Wakam is tapping into an unparalleled reservoir of talent. This commitment to inclusivity isn't just a virtue – it's a strategic approach to innovation.

“We hire the best-in-class experts wherever they are located. Our Wakamees know what is expected from us and what needs to be done. We consider equally those who want to be at the office every day and those who want to work remotely.  This approach has allowed us to not only hire and retain people outside of the “norm”, but also to bring in more diverse demographics, and that diversity of thinking and practice is better for everyone. In return, we offer 29 holidays as standard wherever you’re based, a trip to Paris for you and your family once you’ve passed your probationary period, and a guarantee that you will receive above the market range for the work you do”. 

Wakam recognizes that fostering a diverse workforce doesn't merely tick boxes; it propels the company toward a horizon brimming with creative solutions, insightful strategies, and a profound understanding of the multifaceted needs of its clientele.


Crafting a Fun-Filled Culture

For Wakam, remote work isn't a mechanical adherence to a schedule; it's a holistic experience that's fun, engaging, and invigorating. The essence of "fun at work" is more than just a cultural marker – it's a core component of Wakam's DNA. This vibrant ethos is palpable through the innovative practices the company has woven into its fabric.

Wakam’s concept of "FreeDay" is a dedicated day in a month where Wakamees step away from the ordinary, embarking on a journey of exploration, learning, and personal growth. This unique endeavor underscores Wakam's commitment to not only professional development but also to the holistic well-being of its team.

Moreover, the interaction between the C-Suite and team members is a testament to Wakam's dedication to a vibrant, inclusive, and open work environment. Monthly events, from breakfast gatherings to virtual meetings, further reinforce the culture of camaraderie and engagement.


Supporting Inclusivity

Diversity isn't a mere catchphrase at Wakam; it's a conscious, multi-faceted strategy woven into the very fabric of the organization. Comprising four fundamental pillars – representation, education, development, and community – this strategy serves as the bedrock of Wakam's commitment to inclusivity.

This commitment is further exemplified by Wakam's dedication to training its managers to address unconscious bias and embrace inclusive hiring practices. By partnering with diverse vendors, the company ensures that its recruiting efforts resonate with a broad spectrum of communities. Through these actions, Wakam not only reimagines insurance accessibility but extends its unwavering support to employees from diverse backgrounds, fostering an environment where every voice is heard, valued, and celebrated.


Success Amidst Satisfaction

Tangible evidence of the effectiveness of Wakam's remote work policy has been acknowledged for the third year in a row by ChooseMyCompany, which recognizes the companies whose employees are the happiest.

🔥 HappyIndexAtWork Europe®
HappyIndexAtWork France®
🔥TechAtWork® (focus on IT & Data teams)

However, this happiness isn't solely a product of remote work; it's a result of an all-encompassing approach that takes into account each individual's aspirations and needs, reinforcing Wakam's commitment to holistic employee well-being.

  • 90% of the employees consider that the working methods at Wakam are innovative.
  • 87.9% of our Wakamees would recommend Wakam to a friend or colleague
  • 86% of our employees enjoy coming to work.


Wakam's remote work policy isn't merely a response to the evolving landscape of work; it's a resounding affirmation of the company's values, mission, and dedication to driving innovation while fostering inclusivity. By embracing transparency, nurturing empowerment, and celebrating diversity, Wakam charts a course that transcends traditional boundaries, ushering in a new era where work is a tapestry woven with passion, creativity, and fulfillment.

As the horizon of insurance continues to expand, Wakam's remote work policy stands as an enduring testament to the limitless power of innovation, unity, and a commitment to a brighter, more inclusive future.

Interested in working for Wakam? Check their latest job opportunities. 


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